1. What these terms cover
These terms apply to everyone who visits the Outerstep website or uses the Outerstep platform. By using either, you accept them.
2. Who we are
Outerstep is operated by Commerciax Infotech Pvt Ltd. References to “we”, “us” and “Outerstep” in these terms mean that company. You can reach us at hello@outerstep.com.
3. Accounts and access
- You must give accurate information when you register, and keep it current. The product record you build drives which buyers we approach on your behalf, so inaccuracy there costs you directly.
- You are responsible for activity under your account and for keeping credentials secure. Tell us promptly if you believe an account has been compromised.
- Accounts are for the business that registered them. Do not share access outside your organisation.
- Where your organisation restricts who may unlock an introduction, that restriction is enforced by the platform and is your setting to manage.
4. Acceptable use
You agree not to:
- Use the platform to send unlawful, deceptive or misleading communications, or to misrepresent what you can supply.
- Scrape, copy or resell buyer information obtained through the platform, or use it for any purpose other than pursuing the transaction it was provided for.
- Attempt to identify a buyer before you have unlocked the introduction, or to circumvent the unlock.
- Interfere with the platform’s operation, probe its security, or access parts of it you have not been granted.
- Offer goods you cannot supply, or use introductions to market products outside those on your product record.
5. Your data and content
You keep ownership of what you put into the platform — your product records, specifications, documents and messages. You grant us the licence we need to operate the service: to build buyer profiles from your product record, generate outreach and drafted replies, and store the record of what happened.
We do not sell your data, and we do not use one seller’s commercial information to advantage another.
6. Buyer information
Buyer identities revealed on unlock are provided for you to pursue that specific opportunity. They are confidential. You may not add them to a general marketing list, transfer them to a third party, or retain them for use outside the relationship the introduction created.
A buyer who unsubscribes or asks not to be contacted is suppressed across the whole platform, not only for you. That protection is collective by design, because the sending infrastructure is shared.
7. Fees
Fees are set by the Fee Annex for your segment and are shown to you in full before each unlock. Nothing is charged without the amount being displayed and accepted first. No fee is payable simply for holding an account.
Where a fee has not been set, the platform shows it as undecided rather than assuming a figure, and no charge arises.
8. Availability
We aim to keep the platform available and will give notice of planned maintenance where we reasonably can. We do not guarantee uninterrupted service, and we may change or withdraw features. Where a change materially affects sellers under contract, we will give notice under the Seller Agreement.
9. Intellectual property
The platform, its software, design and documentation belong to us or our licensors. Nothing in these terms transfers ownership of any of it. Your own content remains yours.
10. Liability
We provide introductions and the tooling around them. We are not a party to any transaction between you and a buyer, and we do not guarantee that a buyer will transact, pay, or perform. Checking a counterparty before you contract with them remains your responsibility.
Nothing in these terms limits liability that cannot be limited by law. Subject to that, we are not liable for indirect or consequential loss, or for lost profits arising from your use of the platform. For sellers under contract, the liability provisions of the Seller Agreement apply in place of this section.
11. Ending access
You may stop using the platform at any time. We may suspend or end access where these terms are breached, where an account is being used to mislead buyers, or where required by law.
Obligations that by their nature survive — confidentiality of buyer information, fees already incurred, and any protection period already running — continue after access ends.
12. Changes to these terms
We may update these terms. The version and effective date at the top of this page tell you which version is current. Material changes affecting sellers under contract are notified under the Seller Agreement rather than by an unannounced edit here.
13. Governing law
These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute arising from them. Sellers under contract should refer to the dispute-resolution clause of the Seller Agreement, which governs their commercial relationship with us.
14. Contact
Questions about these terms go to hello@outerstep.com. For how we handle personal data, see our privacy notice.